Customer Happiness Center in Al Jahili, Abu Dhabi, UAE

Customer Happiness Center in Al Jahili, Abu Dhabi, UAE Address, Phone Number, Email, Website and social media

[icon name=location-arrow] Address: 30043 – 43 Al Jahili St – Al Jahili – Abu Dhabi – United Arab Emirates

[icon name=icon-phone] Phone: +97124173980

[icon name=envelope] Email: Customer.care@itc.gov.ae

[icon name=icon-globe] Website: https://www.itc.gov.ae/

[icon name=icon-map-marker] Location: View Google direction here.

About Integrated Transport Center (ITC)

Formed: November 15, 2016; 6 years ago

Jurisdiction: Government of the Emirate of Abu Dhabi

Headquarters: Abu Dhabi, United Arab Emirates

Parent department: Department of Municipalities and Transport

ITC (Integrated Transport Center) is the responsible entity for operating public transport and managing parking spaces, traffic monitoring centres, axle weights stations, logistical facilities of freight surface transport and roads sector according to the approved transport plans in which improves the quality of services offered in the sector.

Integrated Transport Center (ITC) services

Car owners and drivers

  • Car owners and drivers
  • Trail toll System
  • Derby Services
  • Parking Services
  • Road assistant Services

Public Transport

  • Transportation in Abu Dhabi
  • Alternative and sustainable mobility
  • Transport of goods

How do I report the loss of personal belongings in a taxi?

You can register a missing persons report in one of the following ways:

  • Contact the call center, which operates 24 hours a day, 7 days a week at 600535353 (or from outside the country at 0097124186000).
  • Register a lost and found report through the “Abu Dhabi Taxi” application by clicking on the “Menu” option and selecting “Complaints and Suggestions”, then “Lost and Found”.
  • Send an email with all flight details and lost belongings to customerservice@itc.gov.ae.

Integrated Transport Center (ITC)  Customer Care

  • Request to issue a clearance certificate from accident damages
  • Request to issue a parking permit for government agency employees
  • Request to change parking permit data for government agency employees
  • Request parking permits for people of determination
  • Request to issue a company representative card
  • Request to issue a clearance certificate for drivers
  • Request to report lost and found
  • Book an appointment for the technical inspection of taxi vehicles
  • Request a grievance against a violation of public buses and smuggling of passengers
  • Request to renew a school bus operator’s permit
  • Request to change parking permit data for residents
  • Request to issue a school bus operator permit

Contact Integrated Transport Center (ITC) on social media

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