[toc]
Abu Dhabi Police Become World’s First Policing Organisation to Win EFQM Global Excellence Main Award
Introduction to the EFQM Global Excellence Main Award
The EFQM Global Excellence Main Award is a prestigious recognition given by the European Foundation for Quality Management (EFQM). It is awarded to organizations that show exceptional performance and achieve outstanding results. This award sets a high standard for excellence across various industries, including policing.
The Abu Dhabi Police General Headquarters (GHQ) has made history by becoming the world’s first policing organization to win the prestigious EFQM Global Excellence Main Award in 2024. The Abu Dhabi Police GHQ has been on a continuous journey to excellence, adopting the concepts of innovation and proactive service delivery. In 2021, the organization was awarded a 6-star rating in the EFQM model, making it the first police force in the world to achieve this milestone.
Abu Dhabi Police’s Journey to Excellence
The key milestones in Abu Dhabi Police’s journey to achieving the prestigious EFQM Global Excellence Award include:
- In 2021, the Abu Dhabi Police General Headquarters (GHQ) was awarded a 6-star rating in the EFQM model, becoming the first police force in the world to achieve this milestone.
- The Abu Dhabi Police GHQ continued its focus on innovation, adopting advanced technologies and smart systems to enhance law enforcement processes and services in the emirate. This helped make Abu Dhabi “the safest city in the world for the fifth year in a row”.
- The police force invested heavily in qualifying and empowering its employees to ensure the efficiency and effectiveness of its operations and processes. It also built strong relationships with the Abu Dhabi community through proactive and preventive services.
- In 2024, the Abu Dhabi Police GHQ made history by becoming the world’s first policing organization to win the EFQM Global Excellence Main Award, receiving the prestigious 7-diamond rating. The award recognized the Abu Dhabi Police’s excellence in administrative processes, use of advanced technologies, and continuous improvement and sustainable development.
Key Projects and Innovations
The Abu Dhabi Police has invested heavily in advanced technologies and smart systems to enhance its operations and services. The organization has also focused on building sustainable relationships with the community and developing effective communication channels.
Impact on Policing and Community Services
The Abu Dhabi Police’s efforts have had a significant impact on policing and community services. The city of Abu Dhabi has been ranked as the safest city in the world for five consecutive years. The award has also led to increased trust and confidence among the Abu Dhabi community due to the police force’s focus on building strong relationships and implementing proactive, preventive services.
Additionally, the Abu Dhabi Police’s innovative use of advanced technologies and smart systems has enabled them to deliver more efficient and effective law enforcement services tailored to the needs of the community. The Abu Dhabi Police’s achievement has set a new benchmark for policing organizations around the world, inspiring other police forces to strive for excellence and adopt best practices in policing.
Future Plans and Continuous Improvement
The Abu Dhabi Police GHQ plans to keep getting better and stronger in its areas of excellence. They will work to align their efforts with the UAE’s national strategies, like UAE Vision 2021, Abu Dhabi Government Vision 2030, and the UAE’s National Quality of Life Strategy 2031. This will make sure their work matches the country’s development goals. The police force will also keep focusing on sustainable development.
They will include the United Nations Sustainable Development Goals in their future plans. This will help them tackle global challenges and improve the community’s well-being. The Abu Dhabi Police will invest more in developing their employees’ skills. This will ensure the staff have the knowledge and abilities to provide excellent services and keep getting better.
The police force will build on their current efforts to strengthen their relationship with the community. They will work even closer with the people and tailor their services to their needs. The Abu Dhabi Police will continue to use the latest technologies and smart systems. This will improve their operations, decision-making based on data, and overall service delivery. By focusing on these areas, the Abu Dhabi Police GHQ aims to place its position as a global leader in policing excellence.
Statements from Officials and Stakeholders
Several officials and stakeholders have praised the Abu Dhabi Police’s historic achievement of becoming the world’s first policing organization to win the prestigious EFQM Global Excellence Main Award:
- Russell Longmire, CEO of EFQM, praised the Abu Dhabi Police Institution for securing the highest score among all participating organizations worldwide. He applauded their dedication to continuous improvement and excellent leadership in public service.
- Major General Khalifa Mohammed Al Khaili and Brigadier Khalid Abdullah Khoury accepted the award on behalf of the Abu Dhabi Police at the EFQM 2024 Forum in Istanbul, Turkey.
- The Abu Dhabi Media Office also celebrated the achievement, tweeting: “Abu Dhabi Police wins the 2024 EFQM Global Excellence Main Award in recognition of the excellence of its administrative system, becoming the first police institution in the world to receive this prestigious award with a 7-diamond rating.”
These statements from the EFQM CEO and the Abu Dhabi Police leadership highlight the significance of this accomplishment and the recognition it has received globally.
Comparison with Other Global Policing Organisations
- The Abu Dhabi Police is the first police organization in the world to win the EFQM Global Excellence Main Award. This sets them apart from other top police forces globally.
- Many police forces are slow to use new technologies. But the Abu Dhabi Police has been a leader in adopting advanced systems and innovations to improve their work. The Abu Dhabi Police also focuses strongly on continuous improvement and engaging with the community.
- Other law enforcement agencies don’t always do this as much. Winning this global award strengthens Abu Dhabi Police’s position as a leader in its field. It inspires other police forces around the world to strive for excellence, innovation, and better serving their communities.
Public and International Reactions
The Abu Dhabi Police’s achievement has been widely celebrated both within the UAE and internationally. The organization’s success has been covered by various media outlets, including LinkedIn, Twitter, and international news websites.
